Shipping
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping within the US typically takes 5-7 business days. Expedited options may be available at checkout.
Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Check your cart at checkout to see if your order qualifies.
Do you ship internationally?
We currently ship within the United States. Stay tuned as we expand to more regions.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please contact us at customer-support@enlightedlotus.com to initiate a return.
Can I exchange an item?
Yes, exchanges are welcome within 30 days of delivery. Reach out to our support team and we'll help you get the right item.
Orders
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can also log into your account to view order status.
Can I cancel or modify my order?
We process orders quickly, but if you need to cancel or make a change, contact us as soon as possible at customer-support@enlightedlotus.com and we'll do our best to help.
Products
How do I find the right size?
Each product page includes sizing information where applicable. If you have questions about a specific item, feel free to reach out and we'll help you find the perfect fit.
Are your products ethically sourced?
We are committed to offering quality products from trusted suppliers. If you have questions about a specific product's origins, don't hesitate to ask.
Contact Us
Still have questions? We'd love to hear from you. Reach us at customer-support@enlightedlotus.com or visit our Contact page.