Shipping policy

Shipping Policy

Processing Times

All orders process within 1–3 business days. Orders do not ship on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges calculate and display at checkout based on your order's weight and destination.

Order Tracking

You will receive a confirmation email with a tracking number as soon as your order ships. Tracking updates may take 24–48 hours to appear.

Damages & Lost Packages

If your order arrives damaged or fails to deliver, contact us within 7 days at Enlightedlotus@gmail.com with your order number and photos of the item.

International Shipping

We currently do not ship internationally. Customers are responsible for any taxes applied to their order.